Terms & Privacy

Privacy Policy  

At DesignHer Bakery (“we,” “our,” or “us”), your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order. Please review this policy carefully to understand how we handle your information.

 

Information We Collect

Personal Information: We collect personal information, such as your name, email address, phone number, and address, when you submit an inquiry or place an order.
Order Information: Details about your order, including flavor preferences, customization requests, and payment information.
Website Usage Information: We may collect non-personal information about your use of our website, such as browser type and pages visited, through cookies or similar technologies.

 

How We Use Your Information

Process and fulfill orders.
Communicate with you about inquiries, orders, or updates.
Improve our website, products, and services.
Comply with legal obligations or enforce our terms and conditions.

 

Do We Share Your Information?

We do not sell, rent, or share your personal information with third parties, except in the following cases:

When required by law or in response to a legal request.

To protect the rights, property, or safety of DesignHer Bakery, our customers, or others.

 

Your Rights

You may request access to, correction of, or deletion of your personal information at any time.
If you wish to opt out of promotional emails or marketing communications, contact us at designherbakery@gmail.com

 

Do Not Sell My Information

We respect your privacy and will never sell your personal information. If you have concerns about how your information is handled, please contact us at designherbakery@gmail.com

 

Data Security

We take steps to safeguard your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of our website and services. By placing an order with DesignHer Bakery, you agree to these Terms.

 

Orders

All orders are subject to availability and confirmation. We reserve the right to refuse any order at our discretion.
Full payment is required before the order can be received unless otherwise agreed between the store owner (Alexis Haynes) and client.

 

Cancellations

Orders may be canceled with at least 8 days’ notice prior to the scheduled pickup or delivery date.
Cancellations within less than 8 days may result in forfeiture of your deposit or payment.
Orders not picked up or responded to after completion will be forfeited, and no refunds or store credits will be issued.

 

Pickup and Delivery

Pickup Address: The address will be provided the day before your scheduled pickup. We are located in the Fair Oaks Ranch area (ZIP code 78015).
Pickup Times: Limited to 9:00 AM - 11:00 AM or 4:00 PM - 7:00 PM. Please ensure timely pickup to avoid inconvenience.
Delivery: Available for orders of 10 dozen or more, with an additional cost based on mileage. Smaller orders must be picked up.

 

Custom Orders

For custom orders, please provide detailed descriptions or reference images. Final designs may vary slightly due to the creative nature of our work.
We aim to bring your vision to life while incorporating creative freedom to exceed your expectations.

 

Health & Allergy Disclaimer

This food is made in a home kitchen that is not inspected by the Texas Department of State Health Services or any local health department. Our kitchen is not nut-free or allergen-free. While we take precautions to prevent cross-contamination, we cannot guarantee the absence of allergens. Customers with severe allergies should order at their own discretion.

 

Refunds

Deposits and payments are non-refundable once work on your order has begun.
Orders not picked up on time or abandoned after completion (with no response from the customer) will be forfeited, with no refund or store credit offered.

 

Intellectual Property

 

All content on this website, including photos, text, and designs, is the property of DesignHer Bakery and may not be copied, reproduced, or distributed without our permission.

 

Changes to Terms

 

We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting to this website.

 

Effective 10 December 2024